John Q.
Shelley and her wonderful team were absolutely amazing. They committed to serving our refinance needs and were extremely thorough throughout the entire process. Hands down, my wife and I would definitely recommend their services to our family and friends. God has used Shelley and his team to bless us immensely, and I’m positive Shelley will continue this same great service to all who inquire. She was always very helpful, as well as all we had spoken to throughout the process. Even though they were working remotely, we felt they were all in the same office space due to their cohesiveness and transparency. We would most definitely use this awesome company again.
Timothy J.
First off, your rating should be twice as much as the five star rating. I have used many loan companies in the past and none of them compared to the quality of service I received. First, the communication was phenomenal. I was informed of the entire process each step of the way, whether it was through a phone call, text or email. 2nd, the process was simple with no hidden agendas. I was given 3 loan options that I chose without being coerced into any of them. I provided the necessary documents and did not receive any follow-up asking for forms or documents that they failed to ask of me. Then, at the conclusion Steve called me to thank me. No Steve, I thank you and applaud your TEAM for the quality of service you provided to me.
Barbara Q.
After coming off a prior refinance from hell, I was very leery of going thru the same thing again. Not! Steve and his team were awesome. The communication was fast and efficient. Answers to my questions were received in a very timely fashion. The requests for paperwork were a “one and done”. I am in the unique situation where I am married, but only my name is on the house. This caused a huge issue in the last refi. But not this one! I highly recommend Steve and his team and hope to do business with them again.
Dayle P.
Trying to meet all the Federal Governments’ requirements was a very tiring and complicated process. Working with Mr. Iversen made the process much easier and acceptable. Mr. Iversen went way beyond and above what it took to complete the process. Thanks to Mr. Iversen and his efficient staff we are very pleased with our new purchase.
Trang J.
Steve and his team of professionals made the daunting task of refinancing my home very pleasant and manageable. Not only did Steve answer all my questions promptly, but he also took the time to make sure I thoroughly understood what was happening. In my humble opinion, Steve’s service was superb!
David T.
I planned to refinance my home at the end of last year and was helped by Steve Iversen. That time, I didn’t end up going through with the refinance and Steve was very understanding. I contacted him again in March and asked if he could help me with the process again and he was very happy and eager to help. He answered all my questions, regardless of how small or dumb I may have thought they were. He walked me through the whole process and made me feel comfortable through my first refinance ever. Great experience and I’m so happy I went with them instead of other companies I also contacted. 10/10 I would recommend!
D-Brow
I’m so happy Steve and his team took care of my refinance! I was kept informed throughout the entire process with honesty, professionalism, and enthusiasm. Steve went out of his way to find me the best rate with the lowest fees. Believe me, other lenders flat out lied to me about the loan costs, but not Steve. He also answered all of my questions promptly. I couldn’t be happier. Thanks!
Lynn R.
Steve and his entire team were amazing and made the home loan process virtually stress free! They got all the tasks required to move the loan process to completion in such a timely manner. I was amazed! I would certainly recommend Steve and his team to anyone seeking loan services.
Ryan S.
Steve / Shelley and their entire team are amazing. They helped me through every single step of the process and made sure it was easy for me to complete everything. If I had a question, they had an answer. There were some delays due to other parties (not Steve and team!) and they helped me through them and made sure I was kept up to date. I absolutely am grateful for all that help. This is a huge step for anyone and being a first-time buyer, I felt like I was in good hands. If and when I go through this again, I’m calling Steve. & Shelley!
Danetta T.
Steve was very available to respond to questions. He was very patient and took the time to thoroughly explain the pros and cons of having an FHA versus a non-FHA loan so that I could decide on the appropriate choice for me. His team was also very responsive to my questions about required documents and documentation. Steve and his team have helped me through several refinances and I have been very satisfied with the excellent help they have provided. If I decided to seek another loan, I would contact Steve first.